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Welcome to GMetrix Support

Please select one of the articles from the menu to the left, or see the information below.

GMetrix SMS Version 5.2.566 Released

December 29, 2017

Release Notes:

  • Increased Autodesk software compatibility.
  • Updated Network Connectivity icon to display when the GMetrix servers cannot be reached and not only when there is no internet connection.
  • Fixed several known bugs.
  • Updated some UI elements to better reflect their function.

If you have any questions about the update, please contact us at

Download the latest version of GMetrix SMS here

Download the GMetrix User's Guide

Important Information Regarding Autodesk Practice Tests

November 30, 2017

IMPORTANT: Effective January 1, 2018, Autodesk Certified User and Autodesk Certified Professional practice tests for 2016/17/18 will no longer be available through the Online Student Portal ( These tests will require that the GMetrix SMS software be installed on your computer. Tests selected from the Online Student Portal will be redirected to the GMetrix SMS software.

We are aware of a potential issue that occurs when resuming tests started on the Student Portal in the GMetrix SMS software. Therefore, it is recommended that you complete and submit any ACU or ACP saved tests that have been started in the Student Portal before December 31, 2017, and that you begin starting your tests through the GMetrix SMS software as soon as possible. We apologize for any inconvenience this has caused.

Download the latest version of GMetrix SMS here

GMetrix MOS Test Names Updated

July 5, 2017

The names of the MOS practice tests have been updated to help clarify the purpose of the different types of tests. Going forward, tests that are meant to replicate the format and objective content of the official exam shall be called Practice Exams. The tests that are available as supplementary material, which test on the concepts covered in the official exam but do not match the exam format, will be called Skill Reviews. This change does not affect custom tests. See the lists below for further clarification on which tests have been renamed.

Practice Exams

  • Microsoft Office 2010 Core Test > Microsoft Office 2010 Practice Exam
  • Microsoft Office 2013 Project Test > Microsoft Office 2013 Practice Exam
  • Microsoft Office 2016 Multi-Project Test > Microsoft Office 2016 Practice Exam

Skill Reviews

  • Microsoft Office 2013 Core Test > Microsoft Office 2013 Skill Review
  • Microsoft Office 2016 Core Test > Microsoft Office 2016 Skill Review

New Tutorial Videos Available!

  • View Tutorial Videos that are available for Administrators HERE

Problems taking Practice Tests?

Check out our posts about the most common problems encountered when using the GMetrix Software: